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Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
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Medicare & Insurance
Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
Share Medicare dos and don’ts, including eligibility and supplemental insurance.
I am so disheartened to discover that my Medicare Plan D Rx insurance that carry the AARP logo and is provided by United Healthcare Insurance Co., (for which AARP receive a royalty payment from United
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Cat:91a4afbf-9555-4e02-b9d3-9eef604476f6Forum:c79f53c3-fa71-4e76-b517-aef042efd7ff
Cat:91a4afbf-9555-4e02-b9d3-9eef604476f6Forum:c79f53c3-fa71-4e76-b517-aef042efd7ffDiscussion:6cf928d4-3cac-4717-b9e1-adef647866c2
Forums » Health » Medicare & Insurance » Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
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Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
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Re: Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
posted at March 4, 2013 1:49 PM EST
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Posts: 1
First: March 4, 2013 Last: March 4, 2013 |
We have had an issue with United Healthcare in getting a prescription filled in a timely manner. United Healthcare has messed up the order and not shipped it on time, so we had to have it filled at a local pharmacy. Then United Healthcare cancelled the order because they $189 instead of $7. They said it could be filled 14 days before, however they won't release it until 7 days before it expires. I have spent so much time on the phone with them, first no call back from a supervisor, and finally talked to a supervisor who tells me that it will be taken care of and processed and shipped immediately; then find out it won't. The whole matter is very frustrating and we have to wait and hope that we receive the prescription before all the pills are gone.We could have the prescription filled locally, but would cost us more over time and prefer to save money by using the mail order pharmacy, but it does not look like they know what they are doing. |
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Re: Dissappointed with AARP's Medicare Complete Choice Plan Ii (Regional PPO) provided by United Healthcare Insurance.
posted at March 27, 2013 9:35 PM EDT
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Posts: 1
First: March 27, 2013 Last: March 27, 2013 |
I believe that if an AARP representative called United Health's customer service department, s/he would soon discover how incompetent many of those who answer the phone are. Unfortunately, when I got inadequate or misinformation and asked for a supervisor, my experiences were often worse. For two months after I took the policy in January 2013, I called United frequebtly to try to re-direct reimbursement payments to me instead of the provider. I paid for three-times-a-week physical therapy services when rendered. I was told a wide array of differing reasons my checks didn't come to me; no one suggested a way that could be changed. One man, a supervisor in Missouri, insisted that providers never file insurance claims and that the United website and policy made clear that patients had to file their own claims. None of that is true. In fact, I still don't have a clear idea of how to file a claim. Today's second of four clerks with whom I spoke told me to write a letter, identifying myself as a member and including a receipt showing that I had paid for service and a report from the provider with the diagnosis codes. The fourth and final clerk with whom I spoke when I called back to get a list of in-network dentists (that list is not available online, contrary to what the website says); in fact, before we finished, he said he had sent it already. He spoke English so badly that I could barely understand him, and I fear that he didn't get the email address right. The list never arrived. I want to switch away from United, and I think AARP should do its own investigation. Coplaints about United Health are easily found on the internet. |
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Re: Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
posted at March 29, 2013 5:42 PM EDT
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Posts: 4
First: January 12, 2011 Last: March 29, 2013 |
I too am disappointed with UHC plan d - I take a drug for osteporosis - a pill that many women over 65 take - and I take the generic brand - and it is costing me $40 a month (used to pay $10 before I went on Medicare) and the best is this month the package was different when I read it noted the laboratory that makes the generic is in India to boot . I am definitely going to do more research and change plans when I can - can't believe the cost for a generic is more that I was paying when i wasn't on medicare . I complained to the pharmacist and they told me that they don't set the price that either Medicare or the Health insurance industry does. This is a disgrace they are ripping off seniors - and I am sure there are more generics out there that higher prices are being charged. amazing that Aetna Part D has Generic Boniva in Tier 2 but AARP UHC has it in tier 3 - big ripoff - as soon as I can will be dumping UHCare part D |
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Re: i too am disgusted with the aarp plan d. Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
posted at April 15, 2013 5:31 PM EDT
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Posts: 1
First: April 15, 2013 Last: April 15, 2013 |
In Response to Re: Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.: Unfortunately the promises of no increase are semantics not real! AARP's approval has little real meaning so you have to look at all the other options available at your location and compare them. Medicare.gov does have a service which allows you to list your medications and then get an estimate of the cost for each insurer to compare. Karl In Response to Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance. : Posted by krlklar The tier 1 drugs are available at many pharmacies with no insurance. Anything that is not generic or even many that are have to be " authoruized" even though they have been taken and "authorized" the previous year!!!!! Not to mention that the amount they pay is well--disapointing to say the least. |
Forums » Health » Medicare & Insurance » Dissappointed with AARP's Medicare Rx Plan D provided by United Healthcare Insurance.
