First: March 6, 2012
Last: April 8, 2012
ISSUE… after I log-in to my account, and attempt to access a specific “Game” page…I always receive a new window that says “Internet Explorer cannot display the webpage”. After reading recent postings, I performed the following…1. Click on the IE8 "Tools" icon in the tool bar 2. Select "Internet Options" and make sure you are in the "General Tab" 3. Click on the "Delete" button under Browsing History and select "Delete Files" to clear your cache 4. A warning box will appear 5. Click yes and you will successfully clear your cache 6. To clear your cookies, click "Delete Cookies" 7. A warning box will appear 8. Click Yes and you will successfully delete your cache and cookies 9. Close IE8…open IE8…go to AARP.org… login….go to GAMES" webpage…select any specific game...receive the IE8 message...“Internet Explorer cannot display the webpage”
…still no success. Basic info…a) Computer with WinXP, SP3.b) I read the FAQ section and verified that this computer exceeds all listed system requirements.c) I verified that Internet Explorer 8 is set to accept all cookies.d) I verified that IE8 is set to run java scripte) I removed Adobe Flash player and reinstalled current version from the Adobe website.f) Prior to switching to this computer (approx. March 17, 2012) I had no difficulty accessing the GAMES webpage using the previous computer.g) I am always able to access ALL other AARP webpage’s (Travel, Work & Retirement, Food, Health, etc) but NOT the AARP “games” webpage.h) What is “different” about the GAMES webpages that are causing a problem ?
i) What computer / IE8 / other setting(s) do I have to verify or adjust in order to eliminate this very frustrating problem?
j) My computer & IE8 settings are identical to my wife's laptop...I can access GAMES on her laptop.
k) I can also access & play the identical games at other game sites.
Appears to be some small "mysterious setting" (not obvious to me) that is causing a problem. Sent (2) e-mails to AARP customer service...no reply after 4-days.
Any suggestions appreciated.
Thanks - Ron