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Designing Web Sites for Older Adults: A Review of Recent Literature (2004)

Designing Web Sites for Older Adults: A Review of Recent Literature (PDF, 385K) focuses on Web site design for older adults. But it is not limited to information about Web sites directed toward older adults. The findings and heuristics are applicable to all types of Web sites that have older adults in their audiences, from search engines to e-commerce sites, to reference Web sites, and beyond.

This literature review was commissioned by AARP and conducted by researchers Ginny Redish and Dana Chisnell. Their review concentrates on research from the disciplines of interaction and navigation, information architecture, presentation or visual design, and information design, thus it is narrower than some other reviews. The researchers have used these other reviews for their insights into older users and the Web and their annotations of them focus on what they have to say that can inform Web design.

Download the full report (PDF, 385K).

Related Research

Readers interested in this literature review may also find the accompanying expert review of 50 Web sites helpful. We also have made the resulting heuristics for designing web sites for older adults available as a separate HTML document.

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