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EVENT: Older Adults and the Web, July 19&20, 2004

Older Adults and the Web was one in a series of Usability University sessions developed to help Federal staff and contractors share, promote, and demonstrate usability policies, methods, research, and best practices that improve the usability of Federal websites and other communication technologies. Usability University is co-sponsored by:

  • The General Service Administration's Usability Solutions Group within the Office of Electronic Government and Technology and
  • The U.S. Department of Health and Human Services (HHS).

This event was hosted by AARP.

Session Handouts -- Monday

Why Are Older Web Users an Important Topic? [PDF]
Mark Carpenter, Director of Web Strategy and Operations
AARP Services, Inc.

Older Adults Online: Trends and Behaviors [PPT]
Bob Prisuta, Associate Research Director
AARP

Changes Resulting From Aging - Physical, Sensory and Cognitive [PPT]
Stephanie Dailey, Educational Research Specialist
National Institute on Aging, National Institutes of Health

Older Americans and the Internet
Susannah Fox, Director of Research
Pew Internet & American Life Project

Segmenting Adult Web Users into Meaningful Age Categories [PPT]
Bob Bailey, PhD, President
Computer Psychology, Inc.
See also: Older Adults and the Web [DOC], References [DOC]

The Blind Leading the Blind: Theorizing a Web for the Visually Impaired
Jessica Moore, Art Director
AARP Services, Inc.

Seniors Swing into Publishing
Jack Driscoll, Advisor, "Silver Stringers"
MIT Media Lab

Session Handouts -- Tuesday

Technology and Older Adults: Evolution, Myths, and Revolution [PPT]
Roger W. Morrell, Ph.D, Director
Aging & Technology Institute

Evaluation of Websites for Older Adults: How "Senior-Friendly" Are They? [DOC]
Barbara Chaparro, Director, Software Usability Research Laboratory
Wichita State University

How to Adapt Usability Testing for Older Users
Amy Lee, Director, Customer Experience
AARP Services, Inc.

How to Adapt Usability Testing for Older Users [PPT]
Tom Tullis, PhD, Senior Vice President, Human Interface Design
Fidelity Investments
See also: Lessons from Our Usability Studies with Older Adults [PPT]

Learning from Accessibility Research [PDF]
Ginny Redish, PhD, President
Redish & Associates, Inc.

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