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Good Seats, Bad Deals

Online ticket sites charge outrageous prices, mislead customers, and rarely offer refunds. So why is this legal?

Lynda LaPlante, 45, just wanted to do something nice for her boyfriend, Roland. So when she heard that singer John Mayer was performing at the Tweeter Center in Mansfield, Massachusetts, she surfed the Internet hoping to buy a pair of tickets. A “Buy Tickets Now” Web link took LaPlante to TheSeats.com, where she nabbed two lawn seats at $60 each, plus an additional $15 for shipping and $18 in service fees. Total price: $153. … Back to Article

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