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The Fine Print

David Cay Johnston exposes what your bills really mean — and how companies get away with it

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Take a look at your next utility bill — not just the charges but the endless text explaining the minutiae of the calculations. Still confused?

David Cay Johnston's book, The Fine Print. For the radio interview with him.

There's a reason — and the government is the biggest part of the problem, says David Cay Johnston, Pulitzer Prize-winning reporter and author of The Fine Print: How Big Companies Use "Plain English" to Rob You Blind.

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The move to deregulate energy utilities was made to encourage competitive pricing and customer service. The outcome, however, has been very different from its intended purpose. Inside E Street’s Lark McCarthy has more.

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