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When Online Checks Disappear

The Complaint: Help! My Payment is Lost in Cyberspace!

Making a deposit at her bank last February, Danielle Sellers got a rude shock: $8,000 had vanished from her checking account. Stunned, she turned to the teller and demanded to know what had happened. The culprit was an online payment to her cell phone carrier, Sprint. Instead of $79.12, she had been debited $7,912. … Back to Article

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