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Out of Tune

Q: In April, I called Sears to schedule a yearly tune-up of our garden tractor. A week later, the repairman arrived but would not do the tune-up since his work order stated he was there to fix a “cooling problem.”  The trouble was that our tractor never had a cooling problem. Ten minutes later, he left without fixing anything—but still charged us $99.99 for the visit.Back to Article

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