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The AARP West Virginia State Office in response to its commitment to ensure affordable electric rates and consumer protections for all residents commissioned this survey to explore the views of residents 45 years and older regarding utility affordability, power restoration following storms and consumer protections.
The findings suggest:
These results are based on a telephone survey of West Virginia resident’s age 45 years and older fielded November 30 to December 4, 2012. A total of 700 interviews were completed yielding a margin of error ±3.8 percent.
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