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A Portrait of Older Underbanked and Unbanked Consumers: Findings from a National Survey

Adults of all ages should have access to services enabling them to conduct financial transactions safely and cost-effectively.  Banks and credit unions have traditionally provided the vehicle through which consumers can accomplish this, however at least a quarter of American households are unbanked or underbanked. Persons who are unbanked and underbanked must still make purchases, pay bills, and access and save money to meet important goals-a challenge made more difficult without access to mainstream financial services. Enabling those who are unbanked or underbanked to meet their financial services needs safely and cost effectively is a key challenge facing the nation's financial system, but a necessary requirement to ensure quality of life for our aging population.
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