archived articles on consumer information
Know When to Quit
AARP On Your Side columnist Ron Burley says sometimes you're just not going to get a refund.
October 1, 2008
By: Ron Burley | Source: AARP.org
'I Didn't Damage the Rental Car!'
AARP the Magazine's Consumer advocate Ron Burley shares tips for protecting yourself against errant rental car claims.
September 24, 2008
By: Ron Burley | Source: AARP.org
Gift-Giving Gotchas
This holiday shopping season, problems with economy have only made being careful about where we spend our money even more important. Don't want to be singing the post-holiday blues? Beware of five holiday "gift gotchas."
November 19, 2008
By: Ron Burley | Source: AARP.org
Tangled Web 2.0
Consumber advocate Ron Burley helps AARP members get refunds from a Web site company.
February 3, 2009
By: Ron Burley | Source: AARP.org
Shopping Smarter in 2009
Consumer advocate Ron Burley advises AARP members on shopping smart.
January 6, 2009
By: Ron Burley | Source: AARP.org
Phone Smarts: How to Reach Problem Solvers
Can't get customer service on the phone? Consumer advocate Ron Burley tells you how to navigate the voicemail maze.
June 16, 2009
By: Ron Burley | Source: AARP.org
Overcharged for Overdrafts
Consumer advocate Ron Burley helps a couple resolve overdraft fees with Regions Bank.
April 23, 2009
By: Ron Burley | Source: AARP.org
Misplaced Plastic
Consumer advocate Ron Burley helps a woman who was billed fees for a credit card she never received.
July 15, 2009
By: Ron Burley | Source: AARP.org
The Gold's in the Mail
Consumer advocate Ron Burley helps a man recover coins lost in the mail.
May 20, 2009
By: By Ron Burley | Source: AARP.org
Fast Fixes for Consumer Complaints
Consumer advocate Ron Burley offers ideas on how to get a company to respond to a nagging issue.
July 29, 2009
By: Ron Burley | Source: AARP.org
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