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2012 Omnibus Survey of New York Residents on Utilities

AARP’s New York State Office, in response to its commitment to ensure affordable electric rates and consumer protections for all residents, commissioned questions on the Empire State Poll to explore the views of residents regarding utility affordability.  New York residents express concern about the rising cost of heating/cooling their homes and report that they have experienced an increase in their heating/cooling bills.

Survey highlights include: 

  • Nearly two-thirds (62%) of New York State residents report that in the past two years, their housing heating or cooling bill has increased.  
  • More than one-half (53%) of New York State residents age 18 and older are extremely or very concerned about their heating/cooling bill going up.

AARP commissioned the Survey Research Institute at Cornell University to conduct this telephone survey with New York residents age 18+. The survey was conducted between February 22 and April 29, 2012 and a total of 800 interviews were completed.  For more information, contact Cassandra Burton at 202-434-3547.


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