Q: Seven months ago, I sent a check for $1,445 to Jonathan Blitz at Alpha Omega Fitness Equipment, a retailer I found online, for the purchase of a Life Fitness rowing machine. Then Mr. Blitz said he needed $75 for additional shipping costs. At that point, I asked for my money back, but he refused. Eventually I sent the $75. To date, despite numerous phone calls, I have not received the rowing machine or a refund. -Terry Hepp, Chicago, Ill.
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