I recently received a call from a representative of Vacation Property Services of St. Petersburg, Fla., saying they had a potential buyer for my time-share property. I was elated and listed my unit with them for a fee of $499. I was told I could cancel the agreement within seven days by certified mail. Almost as soon as I hung up the phone, I felt uneasy about the situation and decided I really shouldn’t go ahead with it. When I called them to get their address for the letter, I was told they could not give it to me for “security reasons.” They said to e-mail or fax my request; I did both within two days. However, a week later I received a certified letter from them containing an advertising confirmation. I called again to let them know I had cancelled, but was told they had no record of that and would not give me a refund. I hope that you can be of some help to me in this dilemma. –Elaine Schmidt, Aiken, S.C. … Back to Article
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