Most managed care plans offer mental health and substance abuse benefits that cover illnesses such as depression, alcohol or drug addiction. However, these benefits often are far more limited than your other medical benefits and often cost more.
To find out about you plan's mental health and substance abuse benefits, contact your doctor, your plan's member services department or help line for information about seeing a mental health or substance abuse counselor. Ask:
If you are in a health plan through your employer, see if your employer provides mental health benefits through some arrangement other than your managed care plan. For example, some employers offer counseling and support services through an employee assistance program.
Treatment for mental health and substance abuse that takes place in a counselor's office and not in a hospital is called outpatient care. Most managed care plans pay only for a limited number of office visits to a mental health or substance abuse counselor.
Most plans limit the number of days they pay for your mental health or substance abuse treatment in a hospital. This is called inpatient care.
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Healthinsuranceinfo.net
Read the state-specific “A Consumer Guide for Getting and Keeping Health Insurance” for your state.
“The Consumer’s Right to Health Care: How to Overturn Managed Care Treatment Denials”
National Mental Health Association lists the steps to challenging a managed care plan decision.
Questions to Ask Your Employer’s Benefits Manager
American Psychological Association suggests a series of questions to ask your employer or health plan about your mental health and substance abuse benefits.