Alert
Close

Take AARP’s Smart Driver course and you could save money on your car insurance. Learn more

Undertanding Your Medicare Statement

Use your quarterly Medicare Summary Notice to keep track of the care you receive — and to help fight fraud

Report Medicare Fraud

  • If you see an entry for services or supplies you believe you did not receive, contact the listed provider. It may be a simple mistake that the facility can easily correct. If it is, the corrected entry should appear on your next MSN. Or, to view an up-to-date electronic version of your MSN at any time, visit MyMedicare.gov. If you've lost an MSN or want a duplicate, you can use the same website to request that a paper copy be sent to you.

  • If there's an entry for services or supplies that Medicare did not cover, but you believe is a covered service, call your medical provider's office to make sure the claim was submitted correctly. If it wasn't, ask the office to resubmit the claim. (To learn more about what services are not paid for by Medicare, see "What Medicare Doesn't Cover.")

  • If you still have questions about your MSN or there's something you and your health care provider cannot resolve, call 800-MEDICARE (800-633-4227).

  • If Medicare has not paid a claim you think should have been paid, you have the right to appeal.  (See "Appealing a Medicare Claim Decision.")

You may want to find a convenient place to save and file your MSNs. That way, when providers send you a bill, you can review your paperwork to see if a Medicare payment has already been made. In addition, if you're claiming a medical deduction on your taxes, you can use your MSNs to document medical expenses.

Lastly, once you have no further need for your medical billing information, be sure to shred the papers rather than just disposing of them in the trash. You don't want your personal medical information to land in the hands of identity thieves!

 
Question 1 of 3

    Topic Alerts

    You can get weekly email alerts on the topics below. Just click “Follow.”

    Manage Alerts

    Processing

    Please wait...

    progress bar, please wait

    Tell Us WhatYou Think

    Please leave your comment below.

    Discounts & Benefits

    From companies that meet the high standards of service and quality set by AARP.

    Woman trying on glasses in optometrists shop

    Members save up to 60% on eye exams and 30% on glasses at JCPenney Optical.

    Prescription medication spilling out of bottle

    Members get a free Rx card from AARP® Prescription Discounts provided by Catamaran.

    AngiesList

    Members can save 25% to 45% on their Angie's List membership.

    Caregiving walking

    Caregiving can be a lonely journey, but AARP offers resources that can help.