Help pack a million meals for struggling seniors on Sept. 11. Volunteer today

AARP Bulletin

Where Can You Get Help?

Check out resources below for more info

En español | If you feel confused by Medicare (a normal reaction shared by many), it helps to learn more about how the program works and/or to get personal help in figuring out your options and making choices that meet your needs and preferences.  Here are some sources:

Learning about Medicare:

  • Browse AARP's "Ask Ms. Medicare" archive, a collection of answers to questions from people with Medicare.

  • Use the resources on the Medicare website to read the "Medicare & You" handbook, find a doctor, compare hospitals, compare the details of Part D drug plans and Medicare Advantage plans, check coverage and much more.

Sources of help and information

  • Social Security Administration: Go to its website or call 1-800-772-1213 for information on Medicare eligibility and enrollment, Part B premiums, Part D Extra Help or Medicare Savings Programs.

  • Centers for Medicare & Medicaid Services: Go to its website or call 1-800-633-4227 for information on Medicare coverage and to compare Medicare options and plans.

  • State health insurance assistance program (SHIP): Trained counselors offer personal help on all Medicare and Medicaid issues for free. To find the main toll-free phone number of your SHIP office, visit the website and select your state.

Note:  If English is not your first language, you can ask Social Security, Medicare and your SHIP to provide someone who can translate information into your own language during talks with them, free of charge.

Patricia Barry writes the AARP Ask Ms. Medicare column and is the author of Medicare for Dummies (Wiley/AARP, October 2013).

Topic Alerts

You can get weekly email alerts on the topics below. Just click “Follow.”

Manage Alerts


Please wait...

progress bar, please wait

Tell Us WhatYou Think

Please leave your comment below.


Discounts & Benefits

From companies that meet the high standards of service and quality set by AARP.

Walgreens 1 discount membership aarp

Members can earn 50 points per $1 spent on select health & wellness products at Walgreens.

member benefit aarp hear usa

Members save 15% on easy listening devices and more at the HearUSA Hearing Shop.

Eye Med 4 Membership Benefit AARP Discount

Members save up to 60% on eye exams and 30% on glasses at Target Optical.

Membership Benefits Discounts Email Genius

Brain boost? Get AARP email for access to memory exercises & more that help you focus.

Rewards for Good

Your Points Balance:

Learn More

Earn points for completing free online activities designed to enrich your life.

Find more ways to earn points

Redeem your points to save on merchandise, travel, and more.

Find more ways to redeem points