Alert
Close

We’re Giving Away $50,000! Enter Now. See Official Rules

HIGHLIGHTS

Close
AARP Staying Sharp: Keep Your Brain Healthy

AARP REALPAD

The tablet with free 24/7 customer support. Learn More

AARP VETERAN MEMBERSHIP

Military and Veterans Discount

CONTESTS AND SWEEPS

AARP’s Picture Your Retirement Sweepstakes

Enter the $50K Picture Your Retirement Sweepstakes. Ends 8/31/15. No purchase necessary. Enter for Official Rules.

KEEP BRAIN ACTIVE!

AARP Games - Play Now!

LEARNING centers

Get smart strategies for managing health conditions.


Arthritis

Heart Disease

Diabetes

Share Your Thoughts

What does the health care law mean to you? Your story is important. We read and learn from every story and it helps us in our educational efforts. We may even use your comments (with permission) to brief legislators, inspire readers and more. Please share your story with us. Do

Most Popular

Viewed

Health Care Billing Errors and Fraud

Beware of health care providers who file false claims

What you can do

If you think that your provider is not billing accurately, you can take several steps:

  • Always review your Medicare Summary Notice (MSN) or health insurance Explanation of Benefits (EOB) for errors or mistakes. Use our MSN decoder to understand what’s in your summary notice.

  • Check past MSNs or EOBs to see whether there's a pattern of billing issues.

  • Contact the provider. It could be an error that your provider will correct, or he or she may explain why the coding is correct.

  • If you have Medicare and need help, you can contact your local Senior Medicare Patrol (SMP). Trained SMP volunteers take complaints about potential health care fraud, investigate them and then refer them to the proper agency or official. Find your local SMP.

  • If the provider cannot resolve your billing concerns, report it.

Where to report

  • If you have Medicare, you can report questionable billing practices to Medicare.
    Phone: 1-800-633-4117 (1-800-MEDICARE)
    TTY: 1-877-486-2049

  • Report questionable billing practices to your insurance company’s antifraud department. You should find a number to report fraud on your insurance Explanation of Benefits (EOB).

  • If you are on Medicaid, you should report your concerns to the State Medical Assistance Office.

  • Military personnel and veterans can report to Tricare.

  • You may also want to contact your state insurance department.

Also of interest: Protect yourself from medical identity theft.

Topic Alerts

You can get weekly email alerts on the topics below. Just click “Follow.”

Manage Alerts

Processing

Please wait...

progress bar, please wait

Tell Us WhatYou Think

Please leave your comment below.

Advertisement

Discounts & Benefits

From companies that meet the high standards of service and quality set by AARP.

Walgreens 1 discount membership aarp

Members can earn 50 points per $1 spent on select health & wellness products at Walgreens.

member benefit aarp hear usa

Members save 15% on easy listening devices and more at the HearUSA Hearing Shop.

Eye Med 4 Membership Benefit AARP Discount

Members save up to 60% on eye exams and 30% on glasses at Target Optical.

Membership Benefits Discounts Email Genius

Brain boost? Get AARP email for access to memory exercises & more that help you focus.

Rewards for Good

Your Points Balance:

Learn More

Earn points for completing free online activities designed to enrich your life.

Find more ways to earn points

Redeem your points to save on merchandise, travel, and more.

Find more ways to redeem points

Advertisement