The following questions were asked during AARP’s webinar series about the new health care law.
Q: What actions should people take if they encounter or suspect a health care scam?
A: If the pitch comes by phone or in person, you should try to get contact information, such as a name, phone number, business card and any specifics about whatever it is that’s making you think the pitch is a scam. Get just the basic information, even though it’s likely the phone number may be blocked and the names given to you may be fake. You want some information, but you also want to get off the phone as quickly as possible.
If the pitch comes by mail or e-mail, you should save it and forward that information to local law enforcement, your state attorney general, state insurance department or the Senior Medicare Patrol (SMP). If you think someone is trying to scam you over the phone, stay on the line long enough to get any contact information, then hang up. Do not share your personal information. If you receive something suspicious by e-mail, do not link to any website provided in the pitch or open any attachments.
Q: How can I check to see if false information is being provided about services provided to me or others?
A: The best thing you can do is to examine your Medicare Summary Notice or insurance Explanation of Benefits and ask yourself the following questions:
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