The Nun and the Bureaucrat
By: Mike Cuthbert hosts Source: AARP.org Date Posted: 2006-09-05 15:34:00-04:00
It may seen an unlikely idea to apply successful ideas developed to build better cars to taking better care of people in hospitals. But somebody actually used Toyota's systems principles to make hospitals safer and more efficient for employees and patients alike.
The experiment is the subject of a book and television show, and its author and one of the doctors involved join host Mike Cuthbert to talk about this creative and novel approach to health care.
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