Bridging Generations Improves Seniors' Lives
By: Source: AARP.org Date Posted: 2006-05-17 21:48:00-04:00
There's often a wide gulf between generations. My parents didn't think much of my favorite music and I certainly don't recognize today's teen heartthrobs. So any bridge across the generation gap, especially one that's two-way, is impressive.
A recent collaboration between AARP and Ben Shneiderman, a noted University of Maryland professor, involved teams of college students in the design of personal health and wellness technologies. Aiming to improve various aspects of senior living, the projects included mobile devices, home appliances, desktop computer applications, and Web-based databases and required both academic research and the exploration into current commercial products. Students developed and improved multiple project test versions, then evaluated their work through usability studies.
On the last day of class, AARP representatives observed student demonstrations and presented awards based on how well projects satisfied AARP member needs and wants, were easy and pleasant to use, and showed understanding of AARP's mission and identity.
The first place winner was Patient Information and Entertainment (PIE). This project aimed to make hospitalization a little more pleasant by providing more information and entertainment for patients. It's intended for use while sitting, viewing a screen across the room. Potential features include the ability to browse doctors' orders, read about medical issues, exchange messages with nurses, adjust meal schedules, and set room temperature.
Reviewers praised its DVD-type approach to managing interactive tools and noted that its network connection allowed sponsored or advertising-supported services such as free web-based phone calls, two-way video teleconferencing with family members, and online multiplayer games such as chess. And cable companies could use the system as a portal to offer video and music-on-demand content.
The second place winner was Diabetes Forecast System (DFS), a device intended to improve quality of life for people living with Type I diabetes. DFS was designed to provide real-time predictions of blood sugar levels based on integrating current diet, latest insulin doses, workout schedules, and observed sugar levels.
The award recognized increasing importance of mobile medical devices and PDAs (personal digital assistants) in both the marketplace and peoples' lives. Reviewers liked the easy-on-the-eyes design and complimented it for following the spirit of Palm and PocketPC interface guidelines.
The third place winner was the AARP Game (AARPG), an attempt to develop an engaging game to increase seniors' computer skills. Crafted as a trivia game, AARPG requires players to complete several simple computer tasks such as using a search engine or navigating a Web site. In addition to teaching basic computer operation, the game aims to keep users mentally engaged and physically active, contributing to overall health and improved quality of life.
All teams produced research reports and test versions, but none of these projects are commercially available. Their usability studies included realistic elements such as informed consent forms, supporting diverse users, creating realistic tasks, evaluating user experience and frustrations, and soliciting suggestions for enhancements.
Shneiderman, who has long required students to pursue realistic projects that benefit communities beyond the classroom, commented that, "My students are strong on technology, so these user-oriented projects are a challenge. Testing their novel designs with four to ten typical users forces them to think deeply about how others might use their technology." As the students continue their education and enter the workforce, we may see them develop technologies for coping with illness, supporting wellness, and even extending life.
AARP does not recommend or endorse any of these products or web sites. Please be advised that there are other similar products and web sites available which were not reviewed and are not listed here.
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