It can be a hard world to be soft in — to remove the Teflon we wear amid all the impatience and cynicism around us just to be there for someone who needs our love and support. Qualities like gentleness, patience, warmth and empathy can be so undervalued in this day and age that when we need to sit down with someone devastated by a loss or turbulent change in their lives, we often feel unsure about what to say or do. … Back to Article
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