Peter Greenberg: Redeeming Flight Vouchers
By: Peter Greenberg | Source: AARP.org | 2009-03-23
'Don't Go There!'
Peter's newest book, "Don't Go There! The Travel Detective's Essential Guide to the Must-Miss Places of the World," is about all the places you should avoid—from high-crime areas to polluted vistas. Is there any place you'd like to warn people not to visit? Send Peter a message here. And order the book now—AARP members save 10 percent at Borders.
My wife and I travel to the UK twice a year using US Airways. The last return trip was delayed six hours due to "maintenance issues." A month later, we each received a $100 voucher to put toward a future flight, because of the delay. Good news. The bad news is that I tried to use the vouchers for our next trip and was told we would have to apply them to a higher fare than that available on the Web, and it would end up costing us more! This seems inconsistent and unfair, as we have booked the same flights and same class fares for the last few years. What is the best way to get the attention of an authority at US Airways? Thank you very much for your help.
–John, Rock Hall, Md.... Back to Article
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