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''The challenge to live up to our better selves, to believe well of our fellow men and perhaps by doing so to help Create The Good, to experiment, to explore, to change and to grow.''

Dr. Ethel Percy Andrus

My Journals (67)

President Obama to Answer Questions on Health Care Reform at AARP Telephone Town Hall Tuesday

 

By: Elizabeth Agnvall | Source: AARP Bulletin Today | Updated July 27, 2009

 
President Obama will answer AARP members’ questions and concerns about health care reform Tuesday, July 28, during an hour-long AARP national telephone “town hall” meeting to be broadcast from the organization’s headquarters in Washington.

Obama will answer live questions from callers and respond to other queries sent by e-mail. AARP’s CEO, A. Barry Rand, and president, Jennie Chin Hansen, will host the event, which will be broadcast live over the Internet beginning at 1:30 p.m. EST.

Those who want to submit a question can go to this registration page.

“We’re delighted our members can ask the president and AARP’s leaders their questions about health care reform during the latest in our series of tele-town halls,” says Kevin Donnellan, AARP’s chief communications officer. “We’ve held dozens of these town halls throughout the country with elected officials from both parties to make sure our members’ voices are heard.”

Obama is the first sitting president to visit AARP headquarters, a move that highlights “the importance of AARP members in the critical debate about the best way to reform health care in America,” says Mary O’Donnell, director of integrated communications strategies.

Last week, more than 400,000 AARP members across the country dialed in to a four-day series of AARP telephone town hall meetings, asking questions that reflected skepticism, uncertainty, confusion and fear about the health care reform measures now being hammered out in Congress.

During the eight national tele-town halls, AARP staff, policy experts and board members fielded callers’ questions such as: Why is AARP not standing up for seniors when Obama says he will cut Medicare to help pay for health care? Isn’t this socialized medicine?

During the hour-long forums, AARP members and activists also looked for answers about the lack of affordable health insurance, skyrocketing medication costs and coverage of preexisting conditions.

“We wanted to have direct conversations about these issues with our members,” says AARP’s O’Donnell. “We wanted to give them another way to voice their concerns.”

As the Obama administration continues its push for Congress to enact health care reform this year, the number of callers to the AARP town hall meetings continues to rise steadily. The first national telephone meeting in April, moderated in part by President Obama’s health care adviser Nancy-Ann DeParle, had approximately 50,000 callers, while several of last week’s town halls drew more than 70,000.

Here are some of the typical questions and answers fielded during the town hall meetings.

Why is AARP not standing up for seniors when Obama says he will cut Medicare to help pay for health care?

The proposed changes to Medicare will help to get fraud, waste and abuse out of the system and create payment incentives to reward doctors and hospitals for the quality, rather than the quantity, of care they provide. They will not cut the benefits our members rely on in the traditional Medicare program, but will help to keep it affordable to make sure you get the care you need.

Isn’t this socialized medicine?

No. In socialized medicine the government directly owns the hospitals and directly employs the doctors. No one in Washington is talking seriously about anything like that. What health reform will do instead is provide people with a system much like the one members of Congress enjoy today. They will be able to choose from a range of quality, affordable private health plans, and possibly a publicly run option as well. These plans will have to accept everyone regardless of preexisting conditions or age. There also will be sliding-scale subsidies for people with moderate to low incomes to make sure the coverage is affordable for everyone.

Will I lose access to my doctor?

No. The legislation will include a much-needed fix to the Medicare physician payment system to prevent an unwarranted 20 percent cut in their rates that otherwise would take effect next January and threaten access to doctors. It also will increase pay for primary care doctors to help preserve access to them, and promote training of more primary care doctors and nurses and geriatricians so we have enough health professionals to treat everyone.

Will there be rationing of health care to seniors based on age?

Absolutely not! That’s a very harmful myth that opponents of reform are spreading to scare seniors. Nothing in the proposed legislation would lead to rationing of care for older Americans or anyone, and if it did, AARP would be leading the fight to kill it.

Is there mandatory end-of-life counseling for all seniors? Why?

No. This is another myth that reform opponents are using to scare people. What the bill does is let physicians get paid by Medicare for counseling people about things like advance directives, living wills, durable powers of attorney, hospice care and other steps people can take to make sure their wishes about how they want to be cared for at the end of life are known and followed. It’s entirely up to the doctor and patient whether this counseling takes place, and completely up to patients whether they take steps based on the counseling to put their end-of-life wishes into legal documents. Facing a terminal disease or debilitating accident, some people want every possible life-saving measure in the hopes that treatment will give them more time with their families. Others will decide that additional treatment is not what they want and decline extraordinary measures. Either way, it should be their choice; all this does is help them make informed decisions about these issues with their doctor.

Will I be losing Medicare as the result of reform?

No. If you like the coverage you have, you can keep it, and that includes Medicare and your medigap coverage. Reform will help curb skyrocketing inflation throughout our health care system, including Medicare, so that Medicare coverage remains affordable for both you and the taxpayers who help foot the bill.

Will I be able to keep my current insurance coverage, which works well?

Yes. If you like the coverage you have, you can keep it.

Will preexisting conditions continue to exclude people from coverage?

No. There is broad, bipartisan agreement that health reform should ban insurers from discriminating against people based on any preexisting health problems.

Added: July 28, 2009
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SUTTON _  AARP West Virginia invites the public to learn about federal health care reform at briefing at 9:30 a.m., August 13, at the BraxtonCountySeniorCitizensCenter.

 

AARP officials will discuss the organization’s Health Action Now campaign.  Health Action Now is an effort by AARP to urge Congress and the Obama Administration to work together to ensure that all Americans have affordable health care choices.

 

Refreshments will be served and lunch will be available from the senior center after the event.  The event is free, but registration is required.  To register, call toll-free 1-877-926-8300.

 

AARP’s health care reform priorities include:

n      Guaranteed access to affordable coverage for Americans 50-64;

n      Closing the Medicare Part D coverage gap or “doughnut hole”;

n      Creating a follow-up care benefit in Medicare to prevent costly hospital readmissions;

n      Increasing Medicaid funding and eligibility for home- and community-based services so older Americans can receive care at home;

n      Creating access to generic versions of life-saving biologic drugs to reduce the price of these costly treatments; and

n      Improving Medicare programs that help low-income Americans afford the health care and prescription drugs they need.

Added: July 27, 2009
Views: 80 | Comments: 0 | Bookmarks: 0

Create the Good: Help Homebound Neighbors with a Blizzard Box

Serve your community, strengthen our nation.

 
Many seniors rely heavily on daily home-delivered meals for their nutritional needs. A “blizzard box” provides homebound seniors with an emergency food supply in the event of a snow ‘blizzard’, flood, or other disaster.
 
With the help of community groups, Blizzard Boxes can be distributed through existing meal delivery systems, such as county senior centers, community churches, and local Meals on Wheels programs.
In states where snow can be a problem, it’s particularly important to assemble and distribute Blizzard Boxes from mid-September until Thanksgiving to prepare for winter. Your group can help by collecting single- serving, pre-packaged, canned or dried, non-perishable food items and packing them in boxes to create “blizzard boxes.”  Local county aging programs, faith based groups, elementary schools, colleges and universities, civic organizations and businesses can be part of the effort.
 
You can furnish and deliver Blizzard Boxes to homebound senior citizens, people with disabilities and other needy individuals in your community.  The Blizzard Box contains pre-packaged, single serving, shelf-stable meal supplies, is ideal for meal service during severe weather or whenever a meal cannot be provided as planned. The Blizzard Box can help ensure that the recipient is prepared for almost any emergency. Should inclement weather or disaster disrupt normal meal deliveries, the Blizzard Box can be used.  
 
Local county aging programs are natural partners for the distribution and delivery of Blizzard Boxes. Also, because nutrition sites are located in local communities, they make logical collection locations. If you need help finding your local nutrition program, contact AARP West Virginia at wvaarp@aarp.org.
 
AARP chapters and volunteers, retired school employee groups, faith communities, civic organizations and other interested groups can collect, donate and contribute food items. Individuals can also “team-up” to supply necessary items to complete a Blizzard Box. Volunteers can help assemble the Blizzard Boxes, collect donated food supplies, bottled water and boxes. Shoe boxes, boxes used by restaurants, or other similar containers work well.
 
The following is an example of items that would minimally be included in a “Blizzard Box”:

SAMPLE MENU (S)
Lasagna, Pineapple/Orange Juice, Applesauce, Bottled Water,
(1) – 2 ct. Pkg. Cracker(s)
Chili w/beans, Orange Juice, Fruit Cup, Bottled Water,
(1) – 2 ct. Pkg. Cracker(s)
Vegetable Beef Stew, Tomato Juice, Raisins, Bottled Water,
(1) – 2 ct. Pkg. Cracker(s)
Tuna w/mayo & relish, Apple Juice, Raisins, Bottled Water,
(1) – 2 ct. Pkg. Cracker(s)
Spaghetti w/Meat sauce, Grape Juice, Mixed Vegetables, Oatmeal Cookie,
Bottled Water

 
 
Remember, Create the Good!
We can all make a difference through service and volunteering.
 
 
 
Added: July 14, 2009
Views: 137 | Comments: 0 | Bookmarks: 0

 

 
Your medical history would be all together, safe and sound and in one place. That could be a real lifesaver in the event of an accident, emergency or sudden illness.  You could get to your online medical information instantly!
 
Electronic Records are Secure
 
Similar to paper records, doctors’ offices that use electronic health records (EHRs) must comply with the federal Health Insurance Portability and Accountability Act (HIPAA), as well as other state and federal laws on privacy. Patient privacy and security are built into all HER systems. Unlike paper records, EHRs can be built so that only authorized individuals can view them, and there is a record of who reviewed each file.
 
System developers and governmental agencies are working hard to protect patient security and privacy. HER systems use state-of-the-art protection to block hackers and those who might want access to private information without permission. Patients can rest assured their records are as safe as possible.
 
For more information, visit: www.eHealthWV.org .
 
Efficient and Lifesaving
 
Doctors are beginning to use electronic health records instead of paper. Just like with banks, technology is changing the way we do things. For health care, this change will be beneficial to patients and physicians.
 
As these new systems are installed, there will be a reduction in duplicate medical tests With an electronic record system tied into a network, your doctor can send your test results to your other doctors electronically.
 
Providers with electronic health records can join networks for health information exchange (HIE). If your doctor does that and you have a medical emergency while traveling, it will be much easier for an emergency room doctor to obtain needed health records through an HIE.
 
This could be a life-saving difference.
 
Electronic Health Records Glossary
 
Access Control - Preventing the unauthorized use of health information resources.
 
Accountability - Makes sure that the actions of a person or agency may be traced to that individual or agency.
 
Anonymized - Personal information that has been processed to make it impossible to know whose information it is.
 
Audit trail - A record showing specific individuals who have accessed a computer and what they have done while they were in that computer.
 
Authentication - Verifying the identity of a user, process, or device, before allowing access to resources in an information system.
 
Backup - A copy of an individual’s files made to help regain any lost information in his or her record, if necessary.
 
Confidentiality - Obligation of a person or agency that receives information about an individual, as part of providing a service to that individual, to protect that information from unauthorized persons or unauthorized uses. Confidentiality also includes respecting the privacy interest of the individuals who are associated with that information.
 
Consent - Consent is the permission granted by an authorized person that allows the provider, agency, or organization to release information about a person. The authorized person may be either the subject of the information or a designated representative, such as a parent or guardian. Law, policy and procedures, and business agreements guide the use of consent.
 
De-identified Health Information - Name, address, and other personal information are removed when sharing health information so that it cannot be used to determine who a person is.
 
Disclosure - The release or transfer of information to someone else.
 
Health Information Privacy - An individual’s right to control the acquiring, use, or release of his or her personal health information.
 
Health Information Security - The protection of a person’s personal health information from being shared with out the owner’s permission.
 
Health Insurance Portability and Accountability Act of 1996 (HIPAA) - The law Congress passed in 1996 to make sure that health insurance would not stop when an individual changed employers. It also requires that health information be kept private and secure.
 
Inappropriate Usage - Using personal information without that person’s permission.
 
Informed Consent - Information exchange between a clinical investigator and research subjects. This exchange may include question/answer sessions, verbal instructions, measures of understanding, and reading and signing informed consent documents and recruitment materials.
 
Nationwide Health Information Network (NHIN) - An interoperable network across the nation that is based on standards and enables the secure exchange of health information.
 
Opt-in/Opt-out - Patients or consumers adding or removing themselves.
 
Patient Permission - The consent or authorization that patients provide regarding their health care or the use of their health information.
 
Protected Health Information - Health information transmitted or maintained in any form that can reasonably be used to identify an individual.
 
Safeguards - Measures that protect the security of health information.
 
Security - Processes, practices, and software that secure health information from unauthorized access, ensuring that the information is not altered and that it is accessible when needed by those authorized.
 
Sensitive Information - Health information such as details on substance abuse, family planning, mental health, and others.
 
Unauthorized Access - The act of gaining access to a network, system, application, health information, or other resource without permission.
 
Unauthorized Disclosure - An act that involves exposing, releasing, or displaying health information to those not authorized to have access to the information.
 
For more information, visit the eHealthWV Web site at www.ehealthwv.org.
This information is made available by the Health Information Security and Privacy Collaboration (HISPC) a contract managed by the Office of the National Coordinator for Health IT (ONC).
Added: July 8, 2009
Views: 112 | Comments: 0 | Bookmarks: 0

Tuesday July 7, 2009

Rockefeller promotes health care plan
  
CHARLESTON, W.Va. (AP) -- West Virginia's junior U.S. senator is a patient man, but Jay Rockefeller has his limits.
The fifth-term Democrat has waited 15 years for a chance at what he says is one of his life's principle ambitions: providing the opportunity for all Americans who want health care to get it.
With Congress and the Obama administration set to tackle the hugely complex issue of health care this summer and fall, Rockefeller has joined the fray with his own proposal, the only one he says is on the table so far that offers coverage to the 45 million uninsured Americans.
"I start out with the assumption that if people like the health insurance they currently have, they can and should keep it,'' Rockefeller recently told The Associated Press. "But if they don't like it, they should have the option of going to a public plan.''
 
Rockefeller calls his proposal the Consumer Choice Health Plan, which would create an optional public health insurance plan designed to drive down costs and compete with private insurers.
"Nobody would be forced to take this, but it creates a public plan with no need to make a profit and no need to pick out one group over another,'' he said. "It takes in everybody.''
 
West Virginia might provide some glimmer of what the emerging health care landscape could look like nationally. With private insurers providing coverage for about 700,000 residents, the remaining West Virginians get their coverage from either the federal or state governments.
 
Some of those plans are the only options people can afford, though, and a significant number of residents have no insurance at all. The number changes, but an April report by the group Families USA estimated that 497,000 West Virginians were without health insurance at some point during 2007-2008.
 
"I can't stand the idea of a West Virginian who needs health care, but doesn't have it because they can't afford it or because they're being excluded,'' Rockefeller said.
 
Getting his plan from the proposal stage to President Barack Obama's desk, though, will not be an easy task.
Added: July 7, 2009
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AARP Launches Money-Saving Prescription Drug Resource

Online tool helps people avoid dreaded “doughnut hole”

By the end of this summer, more than one million older Americans will have fallen into the “doughnut hole”—a coverage gap in Medicare’s prescription drug program that leaves individuals on the hook for all of their own drug costs while still paying premiums.  AARP is launching a new online resource to help older Americans avoid this dreaded coverage gap.
 
The AARP Doughnut Hole Calculator, available at www.aarp.org/doughnuthole , guides visitors through their prescription drug options using localized information about their plans and prescriptions to determine if or when they will fall into the coverage gap.  In about 15 minutes, visitors can view a graph of their out-of-pocket spending by month, look up lower cost drugs for their conditions, create a Personal Medication Record and print out personalized letters to their doctors to help start a conversation about safely switching prescriptions.
 
“Twenty-eight percent of West Virginia residents in Medicare fall into the gap each year, and millions more nervously wonder if they might fall in,” said Gaylene Miller, AARP West Virginia Interim State Director.  “For the first time, people in Medicare have a simple way to learn if they’ll fall into the doughnut hole and find ways to avoid it by switching to safe, less expensive medications.”
 
As a part of its Health Action Now campaign, AARP is calling on Congress to close the doughnut hole and lower prescription drug prices so that no one has to go without the prescriptions they need to stay healthy.  Yesterday, AARP joined President Obama to endorse an agreement by Senate leaders and the pharmaceutical industry that would reduce brand name drug costs for most people who fall into the doughnut hole by half.  Research has shown people cut back on their prescription drugs when their costs become unaffordable, which can lead to more serious health conditions and larger health care
 
Miller added: “Saving money on prescription drugs is going to mean pressing hard in Washington to close the doughnut hole; yesterday we were proud to help announce significant progress toward that goal.  In the meantime, we also want to give Americans the tools they need to cut their drug costs and stay out of the gap in the first place.  We encourage every person in Medicare to take a few minutes to find the right drugs at the lowest prices.”
 
The calculator is powered by DestinationRx as part of a special arrangement between AARP and Medicare.  The data is the same used by the Medicare Prescription Drug Plan Finder, giving users the most accurate and up-to-date drug pricing information available.
 
For details on AARP’s health reform priorities, visit http://www.aarp.org/governmentwatch .
 
AARP is a nonprofit, nonpartisan membership organization that helps people 50+ have independence, choice and control in ways that are beneficial and affordable to them and society as a whole.  AARP does not endorse candidates for public office or make contributions to either political campaigns or candidates.  We produce AARP The Magazine, the definitive voice for 50+ Americans and the world's largest-circulation magazine with over 35.5 million readers; AARP Bulletin, the go-to news source for AARP's 40 million members and Americans 50+; AARP Segunda Juventud, the only bilingual U.S. publication dedicated exclusively to the 50+ Hispanic community; and our website, AARP.org.  AARP Foundation is an affiliated charity that provides security, protection, and empowerment to older persons in need with support from thousands of volunteers, donors, and sponsors.  We have staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
Added: June 23, 2009
Views: 113 | Comments: 0 | Bookmarks: 0

AARP: Shaheen-Collins Bill Will Keep Americans Healthier and Out of the Hospital

Legislation adds follow-up care benefit for people in Medicare
 
WASHINGTON—AARP today proudly endorsed the bipartisan “Medicare Transitional Care Act,” being introduced this week by Senators Jeanne Shaheen (D-NH) and Susan Collins (R-ME).  This critical legislation adds a follow-up care benefit to Medicare to ensure that people who leave the hospital get the care they need to stay healthy and avoid being readmitted.  Such a benefit can help save some of the estimated $17 billion Medicare spends each year on preventable hospital readmissions.
 
“It’s unacceptable that 20 percent of people in Medicare who visit the hospital will return within a month, often because they aren’t getting the follow-up care they need,” said AARP Executive Vice President Nancy LeaMond.  “We’re sending home too many people with a handful of prescriptions and no support.  Something as simple as help to set up a medication schedule could be the difference between getting healthy or winding up back in a hospital bed.”
 
AARP has urged lawmakers to ensure that comprehensive health care reform includes a Medicare follow-up care benefit to help people safely return to their homes after a hospital stay, coordinate their health care needs and prevent unnecessary hospital readmissions.  The legislation being introduced this week by Sens. Shaheen and Collins marks an important step toward a stronger, higher quality health care system.
 
The “Medicare Transitional Care Act” would create a new Medicare benefit to coordinate care during a person’s transition from a hospital to their home or other care settings.  With help from a team of nurses, doctors and other professionals, patients and their caregivers would receive critical follow-up care, like instructions for taking their medications, a medical professional to attend follow-up appointments with their doctors, referrals for care, and help to find the equipment and services they may need.
 
LeaMond added: “We’re proud to support this crucial bipartisan legislation, and we look forward to working with Senators Shaheen and Collins to enact this benefit as a part of comprehensive health care reform.  We simply cannot afford to keep wasting our health care dollars on preventable readmissions.  This bill is a win-win that should keep people healthier and save money.”
 
AARP has also endorsed a bipartisan House companion bill, H.R. 2773, sponsored by Reps. Earl Blumenauer (D-OR) and Charles Boustany (R-LA).
 
For details on AARP’s health reform priorities, visit http://www.aarp.org/governmentwatch.
 
AARP is a nonprofit, nonpartisan membership organization that helps people 50+ have independence, choice and control in ways that are beneficial and affordable to them and society as a whole.  AARP does not endorse candidates for public office or make contributions to either political campaigns or candidates.  We produce AARP The Magazine, the definitive voice for 50+ Americans and the world's largest-circulation magazine with over 35.5 million readers; AARP Bulletin, the go-to news source for AARP's 40 million members and Americans 50+; AARP Segunda Juventud, the only bilingual U.S. publication dedicated exclusively to the 50+ Hispanic community; and our website, AARP.org.  AARP Foundation is an affiliated charity that provides security, protection, and empowerment to older persons in need with support from thousands of volunteers, donors, and sponsors.  We have staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
Added: June 18, 2009
Views: 102 | Comments: 1 | Bookmarks: 0

Governor Manchin Signs Landmark Health Care Reform Bill

CHARLESTONWest Virginians Campaign for a Healthy Future – an alliance of more than 50 state and national organizations representing the spectrum of health care stakeholders – heralded Governor Joe Manchin’s signing of Senate Bill 414 today. Senate Bill 414 requires the development and implementation of a 5-year plan that seeks to extend affordable, high quality health care to every West Virginia resident.
 
According to previously published reports by Dr. Kenneth Thorpe, a national health care expert and consultant to the WV Legislature, the increased coordination of care and the reduction of wasteful inefficiencies that this legislation facilitates could reduce the growth of health costs in the Mountain State by $2.7 billion in the next 10 years.
 
Key features of the new legislation include:
 
·         Creation (and funding) of a new Cabinet-level office with authority and responsibility for coordinating the state's health reform initiatives.
 
·         Creation of four major patient-centered "medical home" pilots - The newly-created patient-centered medical homes will provide every enrolled participant with a personal medical team that consists of a primary care physician, nurses, pharmacists, and other health professionals. The four medical home pilots are designed as prototypes for a statewide medical home health care delivery system to be implemented within five years.
 
·         Access for the Uninsured - One of the four patient-centered medical home pilots will be a statewide project to provide high-quality medical services to the uninsured.
 
·         The coordinated implementation of Health Information Technology (HIT) throughout the state’s health care delivery system.
 
This measure would not have been possible without the broad-based campaign that provided support to the reform process at every step. West Virginians' Campaign for a Healthy Future brought together dozens of diverse groups representing labor, business, health providers, patient groups, community organizations, and the faith community.
 
"We saw that the common ground that links most West Virginians is much wider than the differences between us," said West Virginia AFL-CIO president Kenny Perdue. 
 
George Manahan, Healthy Future executive director, said, "We've still got some hurdles to get over to guarantee access to affordable, high-quality health care for every West Virginian, but we've built a robust campaign with the capacity to bring support behind elected office holders who are leading the way. The campaign organization we've built to get the reform process started is going to drive the transformation of our health care system over the finish line."
 
“West Virginia's plan reflects many of the key design features being considered in Congress, right now. West Virginia, by sheer political will, is preparing itself to be full partner with the federal government in implementing a national health care reform plan that will be enacted this year,” said Gaylene Miller, Interim State Director, AARP West Virginia.
 
West Virginians’ Campaign for a Healthy Future:  www.wvhealthyfuture.com
 
Added: June 17, 2009
Views: 121 | Comments: 0 | Bookmarks: 0

Tuesday June 16, 2009

Utilities agree to trim rate request

Daily Mail Business Editor
CHARLESTON, W.Va. -- Hearings on a 43 percent rate hike requested by Appalachian Power Co. and Wheeling Power Co. opened with the utilities agreeing to reduce the increase; a proposal that the hike be implemented over four years instead of three; and pleas by senior citizens and others to reduce or deny the increase.
The utilities in March asked for a $442 million rate hike to recover fuel, purchased power and pollution control equipment costs. The companies said the request includes no profit.
The Public Services Commission's hearings on the request - the largest in state history - began with an hour of public comments. After a short break, Jennifer Stollings, counsel for the commission's Consumer Advocate Division, quizzed Steven Ferguson, Appalachian Power's principal regulatory consultant.
Stollings asked if it is correct that the utilities asked for a $442 million rate hike, the Consumer Advocate Division had recommended that the request be reduced by $115 million - to $327 million - and the utilities have agreed to a $44 million reduction.
Ferguson said that is correct.
The $44 million consists of a $19.6 million reduction in a proposed wholesale rate increase for Wheeling Power; a $11.9 million reduction in projected fuel expenses; a $3.8 million reduction in consumable supplies; a $4.1 million reduction in forecast demand costs; and a $5 million reduction in a construction surcharge.
"That leaves us with $68 million to $70 million still in dispute between the company and the Consumer Advocate Division, is that correct?" Stollings asked.
"That is correct," Ferguson replied.
"The largest issue still in dispute is excess coal costs - about $36.4 million," Stollings said.
During a break, Billy Jack Gregg confirmed that the Consumer Advocate Division is asking the commission to spread the utilities' rate hike out over four years, rather than three years as the utilities proposed.
Gregg, who retired in 2007 as director of the Consumer Advocate Division, is serving as the division's consultant. He is expected to testify today.
Before the hearings began, there was a rumor that 11 to 14 busloads of protesters would descend on the commission's Brooks Street headquarters. An auxiliary hearing room was prepared so the overflow crowd could listen to the proceedings. But it wasn't necessary.
When the proceedings got under way at 9:30 a.m., the main hearing room's tables were chock full of lawyers representing the various parties that are interested in the rate hike. But plenty of public seating remained available.
Public comments began with Hannah Koster, David Bennett and Crystal Good of Charleston's Covenant House stating that the proposed rate increase would heavily impact the organization's low-income and fixed-income clients.
Covenant House is a nonprofit organization that operates programs for people in need across 22 southern West Virginia counties.
Koster said Covenant House tries to help people stay in their homes - a goal that may not be possible for some low-income people if the rate hike is approved.
Bennett said the low-income people served by Covenant House don't get a 43 percent increase in their checks over a three-year period. "To ask them to come up with that much is exorbitant," he said. "I know the company needs to recoup its costs but I hope there's some middle ground."
Gaylene Miller, interim director of the West Virginia chapter of AARP, said the proposed rate hike would be especially hard on senior citizens.
"For many older people, meeting the cost of utility services requires a significant portion of personal income," she said. "For older Americans with annual incomes of $10,000 or less, this can be as much as 24 percent. On average, families spend a greater share of their income on utility costs than on other necessities such as health care or property taxes.
"We understand that this case is largely about fuel costs, which are often described as a 'pass through,' " Miller said. "Nonetheless, utilities have wide discretion in fuel purchasing strategy and management and must be held to high standards of prudence.
"It is easy to get distracted by many of the complex issues in this case," she said. "On behalf of our 312,000 members in West Virginia, I am asking you to remember the consumers: the people on fixed incomes who have to pay their bills every month, and who will forego other necessities - or have their service terminated - because they can't afford higher rates."
Frank McCartey, president of United Mine Workers Local 1766, called American Electric Power (the corporate parent of the utilities) "the most wasteful people in the world." He asked, "Why don't they take a cut in pay?"
Walt Case said his wife is a wheelchair-bound resident of the Meadowbrook Nursing Home. "Any increase in utilities will be passed on to nursing homes and therefore to residents," he said. "A 43 percent increase will be noticeable and monthly budgets will have to shift."
Robert Becher, 84, of Charleston, said the commission has already given Appalachian Power a big concession because lines from the company's poles to residences are now the responsibility of customers, not the utility.
Donna Willis of Institute said the utility, like consumers, should save for tough times instead of trying to raise rates every time it needs more money.
"You can only pick people so clean until you have a naked chicken," Willis said. "I think AEP should take a look at how skinny their chicken looks unclothed. You cannot pick Americans clean any more. We have nothing left to give."
Ralph Erb contended that the public comment portion of the hearing was just window-dressing and that the case will be decided by the special interests.
Erb also questioned Chairman Michael Albert's impartiality. Before being appointed to the PSC by Gov. Joe Manchin, Albert was a lawyer at the firm Jackson Kelly, where he represented public utilities.
Albert said he believes his prior experience helps him make better decisions.
Erb said, "The amount of money they (Appalachian Power) are asking for is ludicrous. These comments don't account for anything."
Gordon Henson of Campbells Creek came with photos of what he called "gross waste on AEP's behalf." He said that instead of cutting four tree limbs to prevent an outage near his home, Appalachian Power workers took the line down and re-strung it - twice. He said the problem will reoccur the next time there's a big storm. Henson said he asked one utility employee why they didn't just trim the limbs and the employee replied that they don't do tree work.
"Ten minutes in a bucket truck could have solved the problem," Henson said. "Instead, they spent a half a day on a parking lot doing nothing. That's gross waste. If they quit wasting it, they wouldn't have to ask for anything."
Albert asked Henson for the photos and said the commission will follow up on the situation later in the hearing.
Lisa Shriner of Charleston said she took the day off from her job as a registered nurse although her workmates could not. "I find it interesting to have a public hearing at 9:30 a.m. on a Monday," she said.
The hearings will resume this morning and continue all week, if necessary. The commission has said it intends to issue a final decision on or before Sept. 30.
The Public Service Commission has three commissioners: Chairman Albert, Jon McKinney and Edward Staats. Staats was absent Monday. Commission spokeswoman Sarah Robertson said Staats' wife died recently and he was tending to the settlement of her estate.
Appalachian Power serves 500,000 customers in southern West Virginia and about the same number of customers in Virginia. Wheeling Power provides electricity to about 35,500 customers, primarily in Marshall and Ohio counties.
Contact writer George Hohmann at busin...@dailymail.com or 304-348-4836.
 
Added: June 16, 2009
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Added: June 15, 2009
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