AARP Virginia Led Fight
For New Virginia Credit Freeze Law
In
response to rising concerns about identify theft, and with strong
support from AARP Virginia, Virginia is now among 47 states (plus
D.C.) with security freeze laws on the books.
A freeze prohibits credit-reporting agencies from releasing a
consumer’s rcords without the person’s consent.
Virginia’s law allows state residents to place a freeze on
their credit reports by mailing a request and a $10 free to each of
the three major credit-reporting agencies- Equifax, Experian and
TransUnins.
Once the freeze is in place, consumers can use a personal
identification number (PIN), to lift or reinstate the freeze.
For more information call the Virginia Office of Consumer Affairs at
toll-free 1-800-552-9963 (in Richmond area 804-786-2042). AARP
Virginia’s State Office Toll-free number is 1-866-542-8164.
Below is a list of frequently asked questions on the Credit Freeze
(FAQs) from the Office of the Attorney General –
Credit Report Security
Freeze FAQs
1. What is a credit report
security freeze?
A credit report security freeze
generally allows a consumer to block access to his or her credit
report by third parties (such as credit lenders or other companies)
who are not exempted under law.
2. Who is eligible for a credit
report freeze?
3. Why might I decide to place
a freeze on my credit report?
Unlike many identity theft
protection methods which are only effective after identity theft has
occurred, credit report freezes can help protect consumers from
identity theft before it happens.
Credit report freezes are
designed to prevent thieves from opening new accounts in the
consumer’s name. Businesses generally do not extend
credit to an individual without first checking his or her credit
report. Since a freeze blocks third parties from accessing a
consumer’s credit report, it makes it very difficult for a
potential identity thief to fraudulently open a new account in your
name.
4. What are the downsides or
limits of placing a freeze on my credit report?
Freezes may delay, interfere
with, or prohibit the timely approval of new loans, credit,
mortgages, government services or payments, insurance, rental
housing, employment, investments, licenses, cellular phone service,
utility service, digital signature, Internet credit card
transactions, and extension of in-store credit.
Since there may be a delay
between the receipt of your request and the actual lift or removal,
it is important to plan ahead to ensure that your credit report is
accessible for purchases and other significant transactions.
In addition, a freeze will not
prevent a thief from fraudulently using your existing credit card or
bank accounts. Therefore, you should continue to regularly
check your monthly bank account and credit card statements for signs
of any suspicious activity.
5. If I decide to do so, how do
I place a freeze on my credit report?
You may place a freeze on your
credit report by sending a written request via certified mail or by
using another method authorized by the credit reporting
agency. The “Security Freeze” law does not specify
what information the credit reporting agencies may require to place
a freeze on your credit reports. Thus, each credit reporting
agency has its own procedures in place. You are encouraged to
check the individual agency’s website for specific
instructions on how to obtain a freeze.
6. Do I have to contact all 3
major credit reporting agencies (Equifax, Experian, TransUnion) or
just one?
You must contact each credit
reporting agency with which you wish to place a freeze.
7. How do I temporarily lift
the freeze once it is placed on my credit report?
A temporary lift allows the
credit reporting agency to release your credit report to a specified
party (specific third party lift) or to all third parties with a
permissible purpose for a specified period of time (global lift).
To obtain a temporary lift, you
must contact the credit reporting agency with which you placed the
freeze and provide proper identification and the unique personal
identification number (PIN) or password assigned to
you. You also must indicate the amount of time
that you would like the freeze to be lifted or the specific party
that can access the report. Until September 1, 2008, it may
take up to 3 days to lift the freeze. After September 1,
2008, credit reporting agencies generally will be required to be
able to lift a freeze within 15 minutes of their receipt of an
electronic request.
You are encouraged to check the
credit reporting agencies’ websites for specific instructions.
8. How do I permanently remove
the freeze once it is placed on my credit report?
You must contact each credit
reporting agency with which you placed the freeze by written request
or other authorized method. You will need your PIN or password
when placing the request. It may take up to 3 days to remove
the freeze.
Each credit reporting agency has
its own procedures for removal of a freeze so you are encouraged to
check each agency’s website for more specific instructions.
9. How much does it cost to
place, lift, or remove a freeze on my credit report?
If you are a victim of identity
theft, the freeze may be placed, lifted, or removed for free.
If you are not a victim of
identity theft, credit reporting agencies are permitted by statute
to charge you a fee of up to $10 to place the security freeze.
The “Security Freeze” law does not authorize credit
reporting agencies to charge fees for temporary lifts or removals of
security freezes.
10. Can I still access my
credit report even though there is a freeze?
You may still get your free
annual credit report or purchase a copy of your report or
score. Placing the freeze does not affect your ability to
obtain the report and it does not affect your credit score.
Obtaining the free annual report is one way to find out if you have
become the victim of identity theft. You can obtain your free
annual report by going to: https://www.annualcreditreport.com.
11. Will my credit report ever
be provided to another party even though I have a credit
freeze?
Yes, there are certain exceptions
provided under law. These include:
- Companies
with which you have an existing account (e.g., your mortgage, credit
card, or cell phone company, or their collection agencies)
- Any
person or entity using the report with your permission to extend credit
- State
or local agencies, law enforcement agencies, trial courts, or
private collection agencies acting under a court order, warrant, or subpoena
- Child
support agencies
- The
Commonwealth when investigating fraud, collecting delinquent taxes
or unpaid court orders, or performing other statutory responsibilities
- Pre
or post screening under the Fair Credit Reporting Act
- Any
person or entity monitoring your credit file with your permission
- Any
person or entity providing you a copy of the report upon your request
- Any
person or entity using the information to set or adjust a rate,
adjust a claim, or underwrite for insurance purposes
- Any
employer in connection with any application for employment
12. If I have been the victim
of identity theft, what other steps can I take to protect myself?
-
Add a fraud alert to your credit report
. The alert is free and will warn potential
creditors that you believe you have been a victim of identity
theft. Creditors will be required to take steps to verify your
identity and to perform other additional safeguards before issuing
credit. If you contact any 1 of the 3 major credit reporting
agencies, then they will put the alert in your file and notify the
other 2 agencies.
- Please
see the Office of the Attorney General’s “How To Avoid
Identity Theft – A Guide for Victims of Identity Theft”
booklet for additional tips on how to protect yourself from identity
theft and what to do if you have become a victim. http://www.vaag.com/FAQs/IDTheftBook02.pdf
Contact Information for Victims of Identity Theft
|
Federal Trade Commission
– Identity Theft Hotline
877/ID-THEFT
| Equifax Fraud Division
800-525-6285 P.O. Box 740250
Atlanta, GA 30374
| Experian Fraud Division
888-397-3742 P.O. Box 1017
Allen, TX 75013
| TransUnion Fraud Division
800-680-7289 P.O. Box 6790
Fullerton, CA 92834
|
13. What are the downsides or
limits of placing a fraud alert on my credit report?
Fraud alerts should only be
placed after you have been, or suspect that you have been, the
victim of identity theft. In addition, a fraud alert on your
credit report will not prevent a thief from using your existing
account information.
Fraud alerts also may not stop a
thief from opening new accounts in your name. Some accounts
– like telephone, wireless, or bank accounts – may not
require a credit check. Even when credit checks are required,
creditors only have to take reasonable steps to verify your
identity, and therefore, may not decide to access your credit
report before issuing credit.
If you have placed a fraud alert
on your credit report, you should keep in mind that your legitimate
requests for credit also may be delayed since creditors may need to
complete additional procedures for security purposes before issuing credit.
14. What other options do I
have to protect myself from identity theft if I do not suspect
that I already have become a victim and decide not to place a
security freeze on my credit report?
-
Apply to a credit monitoring program
. You can enroll in a credit monitoring
program that monitors your credit reports and notifies you of any
changes to your account. Features may include: the
ability to lock and unlock your credit report for a specific time or
company, email notifications, lock history, expense reimbursement,
and unlimited access to your credit reports and scores. Fees
usually range from around $12 - $18 per month but vary depending on
the company.