Feb. 25, 2009 / FOR IMMEDIATE RELEASE
Contact: Jim Flaherty, Associate State Director, Communications
Office 608/ 286-6308 – Cell 608/ 698-0928
What is the digital television transition?
From now through June 12, 2009, television stations will stop sending out signals on their analog channels and will switch to all digital signals. The transition to digital will clear airwave space for emergency responders and wireless services. The change will also mean a better quality TV picture and more channel options.
I have an old TV set. Will it work?
Traditional analog TV sets that are not connected to satellite or cable, and that rely upon an antenna or rabbit ears to receive a signal, will need to be adapted.
What do I have to do to adapt an old TV?
If you have an older set and use rabbit ears or an outside antenna, you must:
n Get a special converter box that will make your analog set work;
n Subscribe to a cable, satellite, or other pay service for all the sets in your home; or
n Buy a new TV that receives digital signals
All my televisions are old, but they’re hooked up to cable. Do I have to buy a new TV set?
No. If you have cable or satellite service, you don’t have to do anything. Any television set that isn’t connected to cable or satellite, though, must either be connected to a converter or be able to receive digital signals.
I have old TVs, and they’re not hooked up to cable or satellite. Do I have to buy a new TV?
No. And you don’t have to sign up for cable or satellite service. Any television set can be adapted to receive the new signal with a converter box, which is readily available to stores such as Best Buy, Radio Shack, Target, and many others.
How much does a converter box cost?
A converter costs about $50 to $70, but the government is distributing two money-saving coupons to those who request them, each worth $40 off the price of a converter. You can request a coupon by calling 1-888-DTV-2009 (1-888-388-2009) March 31, 2009. There is currently a waiting list for the coupons, so you might have to wait a couple of weeks to receive yours.
The coupons expire after 90 days, so be sure to purchase your converter box right away.
Where can I go for more information about the DTV conversion?
AARP has a toll-free phone line to answer your questions about the transition to digital TV: 1-877-698-8068, Monday through Friday, 8 am to 10 pm EST. The call center will be operational through March 31, 2009.
I live in a nursing home. What do I do?
Residents of nursing homes and assisted living facilities can now apply to receive one $40 government coupon toward the purchase of a converter box. Post office box holders can apply for two converter box coupons, but must provide their home address.
Why is the DTV conversion a special concern for people age 50-plus?
Americans aged 50 and above watch the greatest number of hours of television a day, almost 5.5 hours. They are also the most likely to own older analog TVs that use rabbit ears or antennae. Forty percent of the approximately 20 million analog-only households include individuals who are 50 and older.
My coupons expired. Can I get new ones?
The deadline for requesting coupons has been extended to March 31, 2009, and people with expired coupons may apply for new ones.
I’ve connected the converter box, and the digital signal is still hard to see. What’s wrong?
You may need to purchase a new antenna, as some viewers are finding they have the wrong antenna or their antenna is pointed in the wrong direction. Current reception problems could be temporary. Many stations already broadcasting in digital are operating at reduced power levels and will go to full strength after the transition.