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School: Bachelor of Arts in Systems Science and Mathematics from Washington University in St. Louis and a Masters degree in Operations Research from the University of California Berkeley.
Work: EarthLink and PeoplePC
Hometown(s): Chicago, IL, Berkeley, CA, Belle Mead, NJ, Washington DC and Atlanta, GA
Quote: "And you know that you're over the hill when your mind makes a promise that your body can't fill." - from the song "Old Folks Boogie" by the band Little Feat
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More and more, Americans are finding
online shopping a safe, convenient and economical way to shop.
Shopping online continues to be a safe and enjoyable
experience with tremendous cost benefits.
Here are some practical safety tips so you to can
enjoy the speed, convenience and
security that online shopping offers.
Get in the Door of Online Store
Having a solid Internet
connection from a company you trust is critical to product
ordering, as well as entering your credit card and other personal
information. A reliable dial-up connection will do, though a
high-speed Internet service like Freestanding DSL, DSL or cable
Internetwill speed up your shopping considerably. It is also
important to take advantage of integrated suite of protection
and security features that some Internet Service Providers offer
its members for free.
Comparison Shop
When looking for the best
deals, start with a site that lets you compare prices for a wide
variety of merchandise. As an example, EarthLink has a “Hot
Deals” website, which is a free online resource that
presents great deals, prices and coupons available on the Internet
in a simple web interface at
http://deals.earthlink.net
.
Pay Smart
When you’re shopping
online, a credit card is essential. For added security, some
credit card issuers allow you to set up additional safeguards to
protect you while paying for goods online, such as temporary
"virtual" account numbers. Many merchants also accept
paypal. This hides your credit card number from them. You can open
a paypal account at www.paypal.com.
A site or retailer you can trust
will use a technology called Secure Sockets Layer, or SSL, to
encrypt (i.e., scramble) personal information. There are
two ways to tell whether the Web page you're viewing uses SSL
– (1) the address of any page that asks for your credit card
number or other sensitive information should begin with
https:// or (2) look for a closed padlock icon
within your browser window.
Know Your Liability Limits
Make sure you understand the fraud liability policy of your
credit card, which can be found on your credit card’s
company website. There are also U.S. federal laws that limit your
liability for fraudulent charges on credit and check/debit cards,
for details visit
www.ftc.gov
.
Be on SCAM Alert
Finally, watch for online
scams. Don't automatically assume retailer emails are legitimate;
rather type the store's Web address directly into your browser.
Feel free to share your
Internet stories with me and the rest of the AARP online
community. More importantly, please let me know how I can help you
have a better Internet experience.