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On Your Side
Here's where we meet to discuss consumer challenges and successes. This is not a fixit service, though I will regularly chime in with my thoughts. I'd particularly like to hear about companies that are doing a great customer service job. Problems are much easier to avoid if you know you'll be taken good care of in the first place. Please do not post any personal information (SSI numbers, credit card numbers... or even phone numbers). Please stay polite and try to be constructive.