Shelley Paradis has been a gerontologist with The Hartford Advance 50 Team for almost a decade. She is responsible for producing interactive, online learning programs about gerontology for staff members at all levels within The Hartford. She also manages “Mature Market University” training programs, which help ensure that representatives provide positive experiences for customers age 50 and older. A production related to boomers earned a Silver Mature Market Media Award in 2009.
Paradis also directs the company’s Widowed Customer Program, which serves the needs of recently widowed customers. Paradis holds a master’s degree in human development and gerontology.