Online Community FAQ: Photos and Videos

By: AARP.org Source: AARP.org Date Posted:

Photos and Videos


I’m having trouble adding a photo/video to my personal profile.
For step-by-step instructions on adding photos to your profile, please watch our video tutorial or download How to Upload Your Photos (PDF).

If you are having technical difficulties with the uploading process, please visit our Community Help group for assistance—and encouragement! Be sure to include what kind of computer, browser, and operating system you’re using so that we can troubleshoot your specific issue.

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How do I share my photos and videos?
We know you’ll want to share all of your great content! Here are some options:

  • When you upload photos or videos, select "public" so that everyone visiting AARP.org can view them.
  • Use the E-mail link under a particular photo or video to e-mail it to someone.
  • Add tags to your photos and videos so that users can search for them by keyword.
  • Add your photos and videos to any groups you have joined.
  • Send your personal Web address (e.g. beta.aarp.org/community/yourname) to friends and family.
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How do I remove one of my photos/videos from my personal profile?
To remove a photo or video, please follow these steps:
1. Click on the photo or video you want to remove.
2. Beneath the photo or video, you will see a Delete link.
3. Click the Delete button, and this will allow you to remove the photo or video from your profile.

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How do I add my photos and videos to a group?
You can share your photos and videos with any group of which you are a member. Keep in mind that every piece of content needs to be associated with a personal profile, so make sure that you add the content to your profile before adding it to a group.

To add a photo or video:
1. Click on the photo or video that you would like to share.
2. Locate the Groups header on the right-hand side of the page. If you have not yet shared this photo or video with any group, it will say "no groups selected."
3. Click the Choose link, and that will provide you with a list of all the groups to which you belong. Then simply click on the group name(s) with whom you'd like to share your photo or video.

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What is a "tag"?
"Tags" are like keywords for your photos/videos that help make them easy to find and categorize. So if you have a snapshot of your grandkids building a sandcastle on the beach, you might use tags like "children," "beach," and "sandcastle." When a user searches for "beach," he or she will see your photo along with many other beach-related photos and videos within the Online Community.

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How many tags should I add to a photo/video?
While there is no magic number, you may want to stick to the top few words you’d use to associate with that photo or video.

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I found a photo/video in the Online Community that I’d like to keep.
Every photo and video within the Online Community belongs to a registered user of the Online Community. If you find something that interests you, you can:

  • Bookmark the photo or video for easy reference.
  • Contact the owner directly by leaving a comment or by sending a message.

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What kinds of photo and video files can I upload? Are there size limits?
You can upload .jpg photo files up to 10MB each. Acceptable video formats are: .avi, .mpeg, .wmv, .mov, and .flv, and the maximum file size is 100MB.


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