Online Community FAQ: Your AARP.org Account
By: AARP.org Source: AARP.org Date Posted:
Your AARP.org Account
- How do I control how many e-mail notifications I want to receive?
- I use the current AARP.org message boards, and my member name is "JohnDoe." How can I make sure that I keep my member name in the new AARP.org Online Community?
- Can I change my user name?
- How do I change the e-mail address associated with my AARP.org profile?
- Help! I forgot my password.
- How do I add or change my profile picture?
How do I control how many e-mail notifications I want to receive?
You can easily specify how and when you'd like to be contacted using your Settings screen.
1. Go to your profile page.
2. Click on the Settings button under your profile picture.
3. Scroll down to Notifications where you'll find a list of actions. Check the boxes to indicate when you'd like to be contacted, and whether you’d like to be notified by e-mail or via your AARP.org Message Center. Or both!
I use the current AARP.org message boards, and my member name is "JohnDoe." How can I make sure that I keep my member name in the new AARP.org Online Community?
Your member name is now referred to as your "user name" in the new Online Community. When you sign up for AARP.org, be sure to enter your current member name when it asks for a user name. If it is no longer available, then you will need to select a new user name.
Can I change my user name?
You cannot change your user name, so please choose carefully when you sign up on AARP.org.
How do I change the e-mail address associated with my AARP.org profile?
1. Go to your profile page.
2. Click the Settings button under your profile picture.
3. Your current e-mail address will be listed under your Account Information tab.
4. Click the Change link next to your e-mail address.
5. The link will take you to a page where you can enter a new e-mail address.
6. After you click Submit, you will be required to log in again using your new e-mail address.
Help! I forgot my password.
This happens to the best of us. Just click on the "Forgot your password?" link on the sign-in page, and we will e-mail you a temporary password. When you log back in using the temporary password, you will be asked to reset your password.
How do I add or change my profile picture?
1. Go to your profile page.
2. Click the Edit button under the blue silhouette picture.
3. On the Edit My Profile page, you will find the My Picture field at the top of the page.
4. Click the Browse button to open your computer's file directory so that you can search for the picture you want. Select a file and click the Open button.
5. The picture's file path will now appear in the My Picture field.
6. Scroll to the bottom of the Edit My Profile page and click the Save Changes button.
7. Your new picture will now appear as your profile image.
If you would like to update your picture in the future, simply repeat this process.
